The Westin New York Grand Central

4/5

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Hotel Near The Westin New York Grand Central
Hotel Near The Westin New York Grand Central
Hotel Near The Westin New York Grand Central
Hotel Near The Westin New York Grand Central
Hotel Near The Westin New York Grand Central
Hotel Near The Westin New York Grand Central
  • Overview
  • Facilities
  • Review

The Westin New York Grand Central is a premium establishment that combines premium style with ideal location in the center of Midtown Manhattan. Within walking distance are many attractions including Rockefeller Center, the Theatre District, Grand Central Station, and the United Nations. Guests will be immediately impressed once they walk through the lobby and experience its decor highlighted by the classic marble. The guest rooms feature luxurious and stately furnishings. Enjoy a drink at Harry's New York Bar, which features local and international beverages, as well as a meal at the award-winning Mindy's Restaurant. The Westin New York Grand Central is the perfect place from which to experience the elegance of New York. The Westin New York Grand Central is a popular choice amongst travelers in New York (NY), whether exploring or just passing through. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Gift/souvenir shop, wheelchair accessible, 24-hour front desk, facilities for disabled guests, luggage storage are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, clothes rack, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that New York (NY) has to offer are three great reasons you should stay at The Westin New York Grand Central.

Facilities

Activities

Infant 0-2 year(s) Infant 0-2 year(s)Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.Resort fee is covered as listed below:

- USD 25 of food and beverage credit per day
- USD 20 of dry cleaning credit per day
- Citi bike pass for two OR Grand Central Self Guide Audio Tour for two
- One yoga class at local studio per day
- Enhanced internet and local/long distance/international calls
Upon early departure, an Early Departure Charge of one night(s) room and tax applies.

212 East 42nd Street New York United States

+1

$329

The Westin New York Grand Central

Your Rating

  • Cleanliness 9/10
  • Facilities 8/10
  • Location 10/10
  • Room comfort and quality 9/10
  • Service 8/10
  • Value for money 8/10

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Guests Reviews

Hoi 01 / 02 / 2019

Hidden charge.

Alycia 19 / 03 / 2019

Exceptional. Beds were comfy and bathrooms were very clean. Also it was centrally located to Times Square only a short 10-15 minute walk to restaurants and shops.

Verified 09 / 04 / 2018

Exceptional. We really enjoyed our stay at the Westin. Location was excellent, very close to Grand Central Station. Hotel was very clean, customer service was excellent, hotel staff were very friendly and helpful with any questions we had. Would stay there again!! It is not a dislike at all, just a suggestion. If you have difficulty sleeping due to noise, I would book a higher floor.

Raj 27 / 02 / 2018

Very good. Breakfast could have been better.

Alicia 17 / 03 / 2019

Typical Westin-nice hotel but too noisy for us.. Pull out couch for kids, comfy bed, breakfast credit, central location. Noisy!! They should have a high floor where they put families so drunk people aren’t in the hall at all hours. But to be fair, it was St. Patrick’s Day weekend. 😕

Dee 07 / 01 / 2019

Excellent.

Michael 27 / 12 / 2018

Great location..

William 16 / 03 / 2019

Was fabulous. Generally good experience. location, cleanliness, friendliness of staff etc Nothing I can remember

Larisa 20 / 02 / 2018

Exceptional. It took me days to get in contact with an actual person at the front desk, kept on going to voicemail. Check in took about an hour, other than that the service was excellent. As a fellow hotelier I know how busy it can get, need more front desk agents.

Verified 14 / 02 / 2018

Very good. Fitness room is excellent - clean, spacious, lots of new cardio and strength training equipment (LifeFitness). Appreciate the towels, water, fruit, headphones. Really disliked the enforced additional $25 hotel fee (on top of hotel taxes), which was sold as a food credit at their restaurant and other perks. Much better off going to Sandwicherie next door for tastier and cheaper breakfast/meal options.

Meredith 12 / 03 / 2019

Staff was lovely. Staff let us check in a bit early because we had small kids and we came off a red eye. We had an issue the second night with very loud neighbors, staff was quick to help with that.

Jonathan 16 / 11 / 2018

We will not return .

DIANA 12 / 07 / 2018

Clean and fantastic location.

Stephanie 11 / 03 / 2019

Horrible never stay again I’ll rather pay a little more and now I’m getting my money worth. I loved the location and most staff was friendly and polite during arrival. I feel like the company is way overpriced you don’t get nothing for the money paid they are charging $34 for a breakfast buffet that looks like the super 8s continental breakfast. The hotel isn’t no where near as up to date as it should be for the price they don’t offer no amenities and the mini fridge the pack full is ridiculously priced $9 for a mini can of Pringle’s $10 for a bottle of water can sodas and can beers $10 $12 freaking sad that a billon dollar company still feels the needs to take advantage and over price their customers and the biggest most disgusting thing is there was mold forming on our bathroom mirror and myself can get extremely sick from any type bacteria or mold. Now I just realized that they charged me 2 times for my room and from what I was told I was supposed to get some type of food/drink credit or spa credit because of a destination cost that I never recieved or was I made aware of.

Eileen 30 / 01 / 2018

Excellent. The staff was terrific. Located close to attractions I really didn’t like that the shower was freezing cold! Very disappointing not to be able to take a shower in the morning because of the temperature.

Verified 16 / 01 / 2018

Exceptional. nice spacious rooms! When checking in I was informed an additional $25 charge is incurred to use towards various services. It's a great deal but you don't have a choice. Service very slow at the restaurant on property.

Anonymous 10 / 03 / 2019

nice clean hotel, fancier than most, but did not uphold their end of the deal. It was a nice hotel. the fact that they didn't have our reservation from Booking.com in their system the morning of arrival. They charged us full price instead of the booking.com deal/price. My family was not given the choice of the continental breakfast at $16.25 and were charged the full price of $70 something dollars for breakfast which the $35 credit a day hardly helped. and their parking fee is crazy - but was common with the other hotel parking in the area.

Jacqui 30 / 05 / 2018

Good location.

Sum 22 / 09 / 2017

the staff attitude is awful.

Anonymous 10 / 03 / 2019

Excellent. Dirty

Verified 04 / 01 / 2018

Excellent. Room, Staff, Wifi, $20 Food/Beverage Credit Lobby is on the small side and sometimes gets packed for check-in and check out

Philip 19 / 12 / 2017

Excellent. The hotel staff was very welcoming and accommodating. The location was great, and the onsite parking was very convenient. The cleanliness of the hotel was poor, not major but disappointing. There were bottle caps on the floor under the chairs (maid service did not move chairs when cleaning), the robe in the bathroom was dirty, and the heat needed maintenance during our stay

Chris 09 / 03 / 2019

Okay. Location Appalling service from admin staff, confused and rude.

JOAN 07 / 08 / 2017

Very friendly, upgraded us also let us checkin early ,.

LARINE 15 / 07 / 2017

Small Westin.

Anonymous 04 / 03 / 2019

Westin grand central. Great choice for midtown stay. Location, friendly staff, resort fee value, facilities, bed was very comfortable, housekeeping was very kind and helpful. Not much. The bath tub was patched, otherwise facilities were in good shape.

Verified 19 / 12 / 2017

Excellent. Great location and nice rooms. Convenient for valet parking. No.

Darren 13 / 12 / 2017

Excellent. The LCL in the lobby had an employee that should not be working with customers. What a jerk! He not only managed to be rude to me but also my wife who went down for a second round of coffee.

Suzanne 01 / 03 / 2019

Exceptional. Fantastic location, very friendly and helpful staff.

Anthony 01 / 04 / 2017

convenient location but very pricey.

Thomas 29 / 03 / 2017

Conveniently located, value for money.

William 26 / 02 / 2019

Generally good. Excellent location, polite staff but Sunday breakfast was overcrowded and we had to eat in the basement Sunday basement breakfast

Samila 11 / 12 / 2017

Excellent. The location is ideal! 17 minutes from Rockefeller center and times square. I will definitely stay at this hotel again just for the location- the front desk staff was average but efficient, The valet service was prompt.

Susan 03 / 12 / 2017

Excellent. It was clean and in a good location! No one told us when we checked in that there was a resort fee and a bunch of stuff including internet was in the package. There was nothing on the confirmation about it. When we went to leave, the lady at the check out was like you had complimentary WiFi

Moidul 26 / 02 / 2019

A peaceful stay.. Location was not too far from the crowded areas and still not too close. Ideal location for a peaceful stay. All other facilities were average and pretty neat and clean. Very stubborn about the check out time even though I checked in around midnight.

Lorraine 27 / 03 / 2017

Bachlorette.

Kelly 28 / 01 / 2017

Easy access, overall good experience .

Anonymous 24 / 02 / 2019

My stay at The Westin Hotel was amazing!. The view to the city was amazing! I was able to see the Empire State Building! It would’ve been nice to have a shuttle bus pick us up from the airport.

Verified 28 / 11 / 2017

Exceptional. Able to check in at 11am.

Verified 19 / 11 / 2017

Acceptable. Location The hotel overcharged me. I disputed through Am Ex. My friend had given them her cc number and they charged her for my entire stay even though she was not even in the country. When we approached Westin we were told to work it out between ourselves. #Fraud

Robert 19 / 02 / 2019

Exceptional. Lots of nice little touches. One night I woke sick, and the front desk directed me to the 24 hr pharmacy (only next door). Came back, had some chamomile tea with my medicine and went to sleep. After meetings next day, I came back to the room and there were extra chamomile tea bags waiting for me. Nice and thoughtful. Feels like they skimp on accoutrements. No shoe horn in room for example. A few more higher end touches would have been nice.

Ellen 27 / 12 / 2016

Second stay at this hotel. All good..

shuji 19 / 10 / 2016

my experience.

Noriko 19 / 02 / 2019

Good. Room service was terrible. Everything was not served promptly.

Verified 14 / 11 / 2017

Exceptional. Friendly customer service, beautiful facilities, good location

Marcus 27 / 09 / 2017

Acceptable. Honestly very little. I was charged for WIFI then I discovered after I checked out that a new $57 resort fee has been introduced therefore I was charged for that without knowing. Awful, awful, awful experience. I would not recommend this hotel. Everything! The staff at the front desk did not inform of their new $57 resort fee upon checking-in and they don't offer free wi-fi. Also the hotel was being protested on Friday therefore there was a ton of commotion outside when I was trying to check-in

Edward 17 / 02 / 2019

Passable. Staff very accommodating the property was clean and exceptionally welcoming would highly recommend this hotel

Arielle 26 / 07 / 2016

Beds suck.

Tim 11 / 01 / 2016

Excellent stay. location, staff,

Cierra 17 / 02 / 2019

Exceptional. Great place to stay

Verified 21 / 09 / 2017

Excellent. The location.

Verified 19 / 09 / 2017

Excellent.

Travelbug6269 12 / 02 / 2019

We're Happy! Comfortable stay.. Larger room than usual for the city. Comfortable beds. Clean. Great staff all around. Minor flaw. Refrigerator not working. My left overs spoiled.

reya 04 / 01 / 2016

good location. location, location, location

SHIRLEY 16 / 09 / 2015

Poor Service. Good location, spacious and comfort

Rodrigo 10 / 02 / 2019

Very poor. Horrible Mal trato

Samuel 19 / 09 / 2017

Exceptional. Location, cleanlines A bit pricey

Verified 31 / 05 / 2017

Acceptable. The location is convenient.

Anonymous 04 / 02 / 2019

Exceptional. The rooms were very clean Valet parking cost

Michael 14 / 09 / 2015

Great Location - recently refurbished. Location, room quality & bathrooms

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